Privacy Policy
Privacy policy helps you and us both in keeping your information confidential. Our privacy policy will help you understand the process we follow to maintain your privacy during and after the work process.
USER INFORMATION
We may collect the following information for your identification and smooth collaboration:
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Name, business name, and job title.
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Contact information, including phone numbers, email addresses, or website URLs.
We require this information to understand your needs and provide you with better services, and in particular for the following reasons:
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We may use the information to improve our products and services.
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We may use your information to contact you regarding our services and provide feedback.
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We may use the information to customize and improve our website according to your interests and requirements.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
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Information provided by clients to National Books Publisher is protected during transmission through the use of Secure Sockets Layer (SSL) technology, where applicable.
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National Books Publisher follows generally accepted industry standards to protect personal information submitted by clients during transmission and after it is received. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
3RD PARTY SHARING
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We do not intentionally disclose personal information to third parties except where necessary to provide our services, process payments, comply with legal obligations, or protect our business and customers.
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We do not sell or rent the personal information of our clients to third parties.
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National Books Publisher may utilize third-party payment processing companies to process payments for our services. These payment providers handle payment information according to their own privacy and security policies. National Books Publisher does not request or store complete credit/debit card details unless expressly stated otherwise.
COOKIES AND THEIR USE
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Cookies are alphanumeric identifiers that help our systems recognize clients’ browsers and support certain website functions.
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Users may configure their browsers to reject cookies, disable cookies, or notify them when a new cookie is received. The Help section of most browsers provides instructions for managing cookie settings.
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Restricting cookies may affect certain features of our website. We recommend allowing cookies where necessary for the proper functioning of the website.
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National Books Publisher may collect and use IP addresses to help diagnose server problems, administer the website, and understand general geographic and technical information.
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We may collect aggregated information about how visitors use our website. This may include traffic patterns, pages visited, and search queries. Such information may be used for website analysis and improvement.
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Information regarding browser types, access times, referring URLs, and pages viewed may be collected for analytical and administrative purposes.
CLIENT DATA PROTECTION
To ensure the privacy of our valued customers, National Books Publisher treats client information as confidential and does not sell or rent customer names or contact details to third parties.
The information provided by clients is used primarily to understand their requirements, communicate regarding requested services, process orders, and improve our services.
National Books Publisher does not authorize its representatives to collect confidential financial information from customers, including complete credit/debit card numbers, CVV codes, passwords, or banking credentials. Customers are advised not to share such confidential or sensitive information with employees or representatives. If such information is voluntarily shared, it should be done with caution.
SERVICE PROVIDERS AND PRODUCTION CENTERS
Your ordered work may, where necessary, be forwarded to authorized production, creative, technical, or service teams located in different regions for the purpose of providing and completing our services.
Where applicable, such service providers and production teams are expected to maintain the confidentiality of customer information and use it only for the purpose of fulfilling the requested services.
PSEUDONYM POLICY
National Books Publisher may use pseudonyms for certain employees or account representatives as part of our customer communication and account management process.
This policy helps avoid confusion when customers are assigned a new account manager or representative and allows customers to maintain a consistent and easy-to-remember point of contact.
Moreover, as our staff may comprise individuals from different regions and cultures, the use of pseudonyms can help us maintain a consistent and professional communication experience across the organization.
Mobile opt-in information, including phone numbers and SMS consent, will not be shared with third parties for marketing purposes. We use it only to send the messages you asked for.
National Books Publisher is a business brand operated by One10Tech LLC.